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FAQs - Frequently Asked Questions

Is there Internet connection onboard?

We do not have Internet or Wifi service aboard our ships

 

Do we always disembark at Cape Horn National Park?

Shore landings at Cape Horn National Park is subject to weather conditions. The disembarkation success rate for this excursion last season was 70%.

 

What will we see during the trip?

- The legendary Strait of Magellan and Beagle Channel
- Glaciers and fjords of the Darwin Mountain Range
- Areas declared by the United Nations as the most pristine on our planet
- A wide variety of flora and fauna on land, overhead and in the sea
- One of the largest penguin colonies in the southern hemisphere
- The legendary Cape Horn

 

What are the possible shore landings?

- Ainsworth Bay
- Tuckers Islets
- Cape Horn
- Wulaia Bay
- Pia Glacier
- Águila Glacier
- Cóndor Glacier
- Magdalena Island
- Punta Arenas
- Ushuaia

 

Is smoking allowed on board?

Smoking is only allowed in the ship's outer decks due to Chilean law 20.105, which forbids all smoking indoors.

 

Are there elevators onboard?

Our ships do not have elevators or other equipment necessary for those with ambulatory needs.

 

Are there hair dryers onboard?

All cabins are equipped with hair dryers.

 

What lectures are presented on the cruise?

- Historic navigation routes
- Flora and fauna of the Magellanic region
- Glaciology
- The Beagle Channel
- Marine mammals
- The Strait of Magellan
- Magellanic penguins
- Indigenous peoples of Patagonia

 

Are penguins seen throughout the season?

No, penguins are normally seen from early October through early April before they migrate to the north.

 

Is there an onboard store?

Our ships are equipped with a small souvenir store where you can purchase sportswear, souvenirs and other gift items created exclusively for Australis.

 

Should we tip on board?

Tips are at the discretion of the passenger. But we suggest US$15 per day per passenger for the staff and crew, handed in at the reception desk on the last day of the cruise.

 

Are safety boxes available?

Our ships and crews are not responsible for loss of money, travelers checks, jewelry or other valuables. For your comfort and security, safety boxes are available in each cabin.

 

What is the electric voltage on board?

Cabins are equipped with 220 volt plugs. Plugs for both 220 volts and for 110 volts are found in the bathroom

 

What languages are spoken by the crew?

Our official onboard languages are Spanish and English. However, you may find guides who speak French, German and Italian.

 

How can I pay onboard?

Items from the onboard shop (such as souvenirs, books and sportswear) can be purchased with Mastercard, Visa, American Express and Diners credit cards, travelers checks, U.S. dollars, Euros, Chilean pesos or Argentinean pesos.

 

Can you use drones or camera extension poles?

According to the provisions of the National Forestry Corporation (CONAF), in the Protected Wild Areas of the Magallanes Region, the use of drones or any RPAS technology is prohibited.

On Magdalena Island the use of Selfie Sticks for cameras is prohibited, since they disturb the wildlife.